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Original HUAWEI MateBook X Pro 2019 Laptop Windows 10 Intel Core I5 8265U i7 8565U 8GB RAM 512GB SSD PC Fingerprint

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FAQ:

Q: Is it in stock? When can you send? A: Item is pre-saling and will be sent after we have received from Huawei. The pre-sale is simultaneous with Huawei Vmall. Please wait patiently after placing order and do not cancel intermediately. Q: Do you have EU / UK / AU plug converter into package? A: It is originally CN Plug. We will add a free EU / UK / AU plug converter into package. Q: Can you engrave Russian / Cyrillic letters? Do you have Russian / Spanish / French / AWERTY keyboard layout? A: It is English keyboard layout originally. We can not engrave Cyrillic letters or change keyboard layout. We have Russian keyboard stickers for sale. Q: Is the Windows OS English version? Is it international version? Can you change language into English / Russian / Spanish? A: It is with Windows 10 Home, Chinese language pack originally. We are not able to alter language before shipping, because all packages are sealed originally. You can follow online instructions to alter language by yourself.

1. This feature is only available in HUAWEI MateBook X Pro with PC Manager version 9.1 or above. 2. Typical value. 3. This feature is only supported on HUAWEI MateBook X Pro with PC Manager version 9.1 or above. This feature is only compatible with select NFC-enabled Huawei or Honor smartphones running EMUI 9.1 (or Magic UI 2.1) or above. 4. Videos can only be transferred from mobile to PC. 5. This feature supports transfer of text files, PowerPoint, Word, Excel and PDF, HUAWEI MateBook X Pro opens the aforesaid files with Microsoft Office. Huawei Smartphone opens the aforesaid files with WPS application. 6. Transfer rate is based on Huawei internal laboratory measurement between HUAWEI Mate 20 and HUAWEI MateBook X Pro, and may vary depending on factors such as wireless signal interference, network condition and phone model. 7. This feature is only supported on HUAWEI MateBook X Pro with PC Manager version 9.1 or above. This feature is only compatible with select Huawei or Honor smartphones running EMUI 9.1 (or Magic UI 2.1) or above. This feature is available on limited application from Huawei smartphones and HUAWEI MateBook X Pro. 8. The HUAWEI MateBook X Pro offers both Intel® core™ i7 8565U and i5 8265U processor versions. 9. Typical capacity. 10. Data from HUAWEI laboratories. Actual battery life may vary depending on settings and usage. 11. Data from HUAWEI laboratories.

Specifications

Brand: HUAWEI OS: Windows 10 Home Chinese Language Pack Size: 13.9 inches Processor: 8th Generation Intelreg Core™ i5-8265U / i7-8565U Graphics Card: Intelreg UHD Graphics 620 / NVIDIAreg GeForcereg MX250(TDP 10W) with 2 GB GDDR5 Memory: 8 GB / 16 GB LPDDR3 2133 MHz (Due to limitations in CPU processing power, and memory used by the operating system and pre-installed applications, the actual space available to users will be less than the nominal memory capacity. Actual memory space will change along with application updates, user operations, and other related factors) Hard Drive: 512 GB NVMe PCIe SSD Type: LTPS Screen-to-body ratio: 91% Resolution: 3000 x 2000, 260 PPI Aspect ratio: 3:2 Viewing angle: 178 degrees Colour: sRGB 100% colour gamut (Typical Value) Contrast: 1500:1 Maximum Brightness: 450 nits Touchscreen: 10-point, anti-fingerprint Ports: Thunderbolt™ 3 x 1; USB-C x 1 (allow data transfer, charging and connection with MateDock 2); USB-A x 1 (USB 3.0, max output 5V / 2A) WI-FI: IEEE 802.11a/b/g/n/ac, 2.4 GHz 300 Mbps, 5 GHz 1733 Mbps, 2 x 2 MIMO BLUETOOTH: BT 5.0 (compatible with BT 4.2 and 2.1+ EDR) Package size: 42.00 x 28.00 x 7.00 cm / 16.54 x 11.02 x 2.76 inches Package weight: 2.3000 kg Product size: 30.40 x 21.70 x 1.46 cm / 11.97 x 8.54 x 0.57 inches Product weight: 1.3300 kg

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-20 Business days
Canada, Europe 10-20 Business days
Australia, New Zealand 10-30 Business days
Mexico, Central America, South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of savanahshop (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of savanahshop.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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